This Cookie Policy explains what cookies are, how colombialuxurygroup.com uses them, and how you can control them. It applies to the website operated by Colombia Luxury Group S.A.S. ("CLG"), a company incorporated in the Republic of Colombia, registered at Calle 32 #3-96, Cartagena de Indias.
This Policy is complementary to our Privacy Policy, which describes in greater detail how we process your personal data.
What are cookies?
Cookies are small text files that websites place on your device (computer, tablet or mobile phone) when you visit them. They are used to make sites work, to remember your preferences, and to understand how you use the site.
Cookies do not contain viruses or harmful code. They may store information such as the site that placed them, how long they remain on your device, and a unique identifier. Some cookies allow your device to be recognized on a later visit; others are deleted when you close your browser.
How we use cookies
The Site uses cookies and similar technologies (local storage, pixels, SDKs) to:
- Ensure the Site works correctly and securely
- Remember your language and display preferences
- Understand how visitors use the Site, in aggregate and anonymized form
- Measure the effectiveness of our communications and content
- Allow certain shared functions (chat widgets, embedded videos)
We do not use cookies to collect sensitive information, nor to sell data to third parties.
Categories of cookies we use
3.1 Strictly necessary cookies
Essential for the Site to function — navigation, access to secure areas, form submission. Without these cookies the Site cannot function properly.
| Cookie | Provider | Purpose | Retention |
|---|---|---|---|
PHPSESSID | colombialuxurygroup.com | Maintain your browsing session | Session |
wp-settings-* | colombialuxurygroup.com | WordPress dashboard preferences | 1 year |
woocommerce_cart_hash | colombialuxurygroup.com | Keep shopping cart items | Session |
woocommerce_items_in_cart | colombialuxurygroup.com | Count of cart items | Session |
wp_woocommerce_session_* | colombialuxurygroup.com | WooCommerce checkout session | 2 days |
Your consent is not required for strictly necessary cookies.
3.2 Functional cookies
Allow the Site to remember choices you have made (language, region) to provide a more personalized experience.
| Cookie | Provider | Purpose | Retention |
|---|---|---|---|
pll_language | colombialuxurygroup.com | Remember preferred language | 1 year |
gdpr[consent_types] | colombialuxurygroup.com | Remember your cookie preferences | 1 year |
3.3 Analytics cookies
Help us understand how visitors interact with the Site, in aggregate and anonymized form.
| Cookie | Provider | Purpose | Retention |
|---|---|---|---|
_ga | Google Analytics 4 | Distinguish users | 2 years |
_ga_* | Google Analytics 4 | Maintain session state | 2 years |
_gid | Google Analytics | Distinguish users | 24 hours |
_gat | Google Analytics | Throttle request rate | 1 minute |
Google Analytics is configured with IP anonymization enabled and data retention at 14 months.
3.4 Marketing and embedded-media cookies
Used to display relevant content and measure the effectiveness of our communications. We may also embed content from third parties (video, social networks) that place their own cookies.
| Cookie | Provider | Purpose | Retention |
|---|---|---|---|
_fbp | Meta (Facebook) | Measure conversions from our campaigns | 3 months |
fr | Meta (Facebook) | Ad delivery and measurement | 3 months |
YSC | YouTube (embeds) | Track video views | Session |
VISITOR_INFO1_LIVE | YouTube (embeds) | Measure bandwidth | 6 months |
| WhatsApp chat widget | Meta | Connect to WhatsApp | Session |
Your consent is required for analytics, marketing and embedded-media cookies.
How to manage or disable cookies
4.1 From our cookie banner
On your first visit a banner lets you accept, reject, or customize the cookies you authorize. You can change your preferences at any time by clicking "Cookie preferences" in the footer.
4.2 From your browser
You can configure your browser to notify you when a cookie is being set, to block all cookies, or to delete cookies already stored. Blocking strictly necessary cookies may cause parts of the Site to malfunction.
4.3 Opt-out tools
Cookies from third parties
Some cookies are placed by third parties we cannot directly control. Their use of information collected via such cookies is governed by their own privacy policies:
- Google: policies.google.com/privacy
- Meta (Facebook, WhatsApp): meta.com/privacy
- YouTube: policies.google.com/privacy
Changes to this Cookie Policy
We may update this Policy to reflect changes in the technologies we use or in applicable law. The version date at the top shows the latest revision. Material changes will be notified through a visible notice on the Site.
Relationship with our Privacy Policy
This Cookie Policy is complementary to our Privacy Policy, which describes in greater detail how we process your personal data.
Contact
If you have questions about this Cookie Policy, please write to us at:
Email: [email protected]
Postal address: Calle 32 #3-96, Cartagena de Indias, Colombia
